Shipping policy
Delivery Policy – TheBabyStore.pk
At Thebabystore.pk, we strive to ensure a smooth and reliable delivery experience for our customers. Below are the details of our delivery process, charges, and timelines.
Delivery Time
📌 Order Processing Time:
Orders are processed within 24-48 hours after confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
📌 Estimated Delivery Time:
Within Major Cities: 2-4 working days
For Remote Areas & Villages: 4-7 working days
International Orders: 10-15 working days
📌 Unexpected Delays:
Delivery timelines may vary due to unforeseen circumstances such as weather conditions, public holidays, strikes, or courier delays. In such cases, our team will update you accordingly.
Delivery Charges
🚚 Standard Delivery Charges:
Within Pakistan: Starting from Rs. 200
Free Delivery: Available on orders above Rs. 1999
International Shipping: Charges will be calculated at checkout
Order Tracking
📦 Once your order is dispatched, you will receive a tracking number via SMS or email. You can track your order online using the provided link.
Cash on Delivery (COD) Policy
💰 Cash on Delivery (COD) is available across Pakistan with the following conditions:
✔️ Customers must pay in cash at the time of delivery. Partial payments are not accepted.
Order Confirmation
📌 For COD Orders:
You will receive a confirmation call or message from our team before dispatch. If the order is not confirmed within 24 hours, it may be automatically canceled.
📌 For Prepaid Orders:
Once payment is received, your order will be processed and shipped as per the delivery timeline.
Missed Deliveries & Reattempts
📦 If you miss the delivery attempt, the courier will re-attempt the delivery once.
📦 If the order is not received after two attempts, it will be returned to our warehouse, and you may need to pay additional delivery charges for reshipment.
International Shipping
🌍 For international orders, shipping charges and estimated delivery times will be calculated at checkout.
Need Help?
For any delivery-related queries, feel free to contact us:
📞 +92 300-0915555
📧 thebabystorepakistan@gmail.com